Modules
TourMAX modules: 31 modules from sales to accounting
Booking, call center, accounting and the booking website work on the same records; the customer’s bookings, payments and conversations come together on their card. All 31 modules are listed below. Most cards lead to one of 14 detailed pages covering the module’s screens, features and frequently asked questions.
Sales and bookings 6 modules
Hotel Bookings
Hotel booking, price calculation, payment, property confirmation and voucher.
Detailed page: Booking and Sales →Tour Bookings
Tour sales; departure points, option and allotment tracking, allotment board.
Detailed page: Booking and Sales →Flight Tickets New
Live flight search, automatic ticketing and manual ticket entry.
Detailed page: Flights, Transfers and Packages →Transfers New
Transfer sales from a rate catalog or a provider; points, vehicles, rates.
Detailed page: Flights, Transfers and Packages →Dynamic Packages New
Selling hotels, flights and transfers as a package in a single search.
Detailed page: Flights, Transfers and Packages →Manual Transactions
Commission, revenue and amount adjustments; transfers to sub-agencies; period locking.
Detailed page: Booking and Sales →Customers and communication 8 modules
Customer Management
Booking, payment and conversation history on the customer card; merging of duplicate cards, appointments and segment rules.
Detailed page: Customer Management →Callback Requests
Routes “call me” requests from the website and the call center to the right consultant.
Detailed page: Customer Management →Call Center
Call center connected to a cloud PBX: agent panel, wallboard, queues, call recordings and break management.
Detailed page: Call Center →Communication Center New
Individual email, WhatsApp and SMS messages plus bulk messaging; templates, variables and branding; message log.
Detailed page: Marketing →Chat System
Internal messaging and support channel; messages from the extranet and sub-agencies to departments.
Detailed page: Customer Management →Marketing New
Unified contact data and demand heat map; campaign wizard and İYS (Turkey’s message consent registry) transfer.
Detailed page: Marketing →Social Inbox New
WhatsApp, Instagram and Messenger messages and comments in one inbox; quotes and payment links from the chat.
Detailed page: Social Inbox →Membership and Loyalty
Booking website membership and member panel; coupons, guest reviews and gift cards.
Detailed page: Customer Management →Operations and products 4 modules
Property Management
Hotel setup, contracts, prices, availability, promotions, stop sale and price comparison.
Detailed page: Property Management →Tour Management New
Tour setup, itinerary, Price & Date screen, contracts and options.
Detailed page: Tour Management →Hotel Operations
In-house guest list, bookings in operation and forecast.
Detailed page: Booking and Sales →Tour Operations
Vehicles, visual seat layout, departure occupancy, operations report and revenue-versus-cost tab.
Detailed page: Tour Management →Finance and reports 4 modules
Finance and Accounting
Collections, POS, e-invoice and e-archive invoice; current accounts and banking, POS routing and tax return preparation.
Detailed page: Accounting and Finance →Reports
Sales report with profit and profitability columns; sales analysis, agent scorecard, pace and forecast.
Detailed page: Reports and Dashboard →Dashboard
Role-based personal home screens arranged by drag and drop, with 27 widgets.
Detailed page: Reports and Dashboard →Portal Analytics
The booking website’s own analytics: live visitors, sales funnel, traffic sources.
Detailed page: Reports and Dashboard →Booking website and content 4 modules
Portal Management (CMS)
Content, design, menu, agreement and advanced settings of the booking website; property-specific mini sites (hotel mini sites).
Detailed page: Booking Website →Site Management
Site mode, language and document profile of the booking website; management of multiple brands and sites.
Detailed page: Booking Website →SEO Management New
A 12-tab SEO screen that brings together meta tags, FAQs, image SEO, schema, redirects and tracking codes.
Detailed page: SEO and AI →AI Content and SEO
Content and SEO generation with 4 AI providers, AI-powered translation; cost tracking.
Detailed page: SEO and AI →B2B and partners 2 modules
Management and infrastructure 3 modules
Human Resources New
Shifts, leave, personnel records, timesheets, activity tracking and performance reviews.
Detailed page: Human Resources →Integrations
Payment, e-invoice, SMS, email, supplier and phone system connections.
Integration catalog →User Management
Users, roles, teams and more than 500 permissions; custom privileges; audit logs.
Shared core →You can find which plan includes each module in the comparison on the pricing page.
The shared core beneath the modules
Role- and user-based dashboards, 27 widgets and period comparison; every user can create more than one dashboard.
You decide who can see and change what with roles and teams; more than 500 separate permissions can be defined. Audit logs keep the old and new values.
More than 80 ready-made integrations are managed from one screen: connection test, logs and a circuit breaker that temporarily pauses a faulty connection. Which connections are available depends on the plan.
5 languages and 17 currencies on every plan. Multiple brands and booking websites are included from the Professional plan upward; they can be added to Starter and Standard with the extra site add-on.