Turn WhatsApp, Instagram and Messenger messages into sales

WhatsApp, Instagram DM and Messenger conversations are listed together with open, mine, unassigned and resolved statuses. Search, counters, media preview and file uploads are included.

A property or tour is searched, and the price quote is sent from within the chat. The quote list and booking conversion tracking are on the same screen.

Payment links, vouchers and document links are sent from the chat; open payments and sent documents are listed.

The chat is matched to the customer card, and a customer summary appears alongside. A callback request opened from the chat lands in the call center’s list.

Taking over, releasing and transferring conversations to another agent; internal notes; team-based routing rules and response time (SLA) control.

Comments on Instagram and Facebook posts and Reels are listed. Replying, replying by private message, hiding, deleting and assigning to an agent are all done from the same place.

Quick sign-up with the WhatsApp Cloud API. With Coexistence, the same number is used both in the WhatsApp Business app on your phone and in the panel. Multiple numbers and brands can be connected.

Tracking of the 24-hour reply window, Meta-approved templates, multilingual opt-out keywords and a 11-rule check before sending. Meta message fees are billed directly by Meta; TourMAX takes no intermediary markup.