Solution: agencies with multiple branches and a sub-agency network

Manage branch and sub-agency sales, commissions and reconciliation together

For agencies with multiple branches, sub-agencies or resellers. Sub-agencies create bookings through the sub-agency portal, and their commissions and current accounts are processed automatically. Hotels enter their own prices through the property portal (extranet), and your partners’ software connects via the Partner API.

Sub-agency portal Commission and net reconciliation Partner API and extranet
Sub-agency portalReal screensSub-agency portal
10.000API requests per hour
15 minquote lock in the API
6webhook events
∞sites and brands on Enterprise
Common problems

How things work today, and what changes with TourMAX

Month-end commission calculations
Today

Each sub-agency’s sales are collected in Excel, commissions are calculated by hand, and reconciliation takes a long time.

With TourMAX

The commission or net working model is defined on the sub-agency card. Paid, cancelled and offset statuses are tracked; a bulk bank transfer is allocated across bookings, and reconciliation is done on one screen.

Sub-agencies' own software
Today

The sub-agency sells in another system and notifies you by email, and you enter the booking again.

With TourMAX

In the sub-agency portal, the sub-agency sees the property fact sheet, prices and allotments, creates bookings and gets its reports. A sub-agency with its own software connects via the Partner API.

Branch and brand chaos
Today

A separate site, a separate user list and separate reports are kept for each branch.

With TourMAX

Multiple brands and sites are managed from the same installation: 3 sites on Professional, 5 on Premium and unlimited on Enterprise; extra sites can be added to Starter and Standard. User permissions are granted by role and team, and reports can be filtered by sales channel and sub-agency.

Sub-agency flow

From sub-agency sale to reconciliation

The sub-agency is set up

The commission model, permitted products, payment types and sub-agency users are set on the sub-agency card.

The sub-agency creates a booking

Sub-agencies sell through the sub-agency portal, branches through the panel and partners through the Partner API; all sales draw from the shared allotment.

The hotel updates prices and allotments

The hotel enters contract, promotion and stop sale changes through the property portal. In the default flow, changes go to the approval queue and go live once you approve them.

Commissions and payments are calculated

At month end, commissions and net payments are calculated and reconciled on one screen. The current account statement is sent to the sub-agency.

Recommended planPremium

The sub-agency portal and the extranet are included from the Professional plan upward. The number of partners is 30 on Professional and 60 on Premium; the number of live Partner API connections is 2 on Professional and 10 on Premium. Both are unlimited on Enterprise. Premium is recommended for up to 5 sites, and Enterprise for unlimited sites and white label.

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Frequently asked questions

Does a sub-agency see only its own sales?
Yes. The sub-agency portal is a restricted menu. A sub-agency sees its own bookings, current account and reports, and cannot access another sub-agency’s data.
Can I give my sub-agencies a site under my own brand?
Yes. A separate site is set up for each sub-agency or brand; each site has its own language, theme and document profile. The number of sites is 1 on Starter and Standard, 3 on Professional and 5 on Premium; extra sites are available as an add-on.
Is the Partner API documentation ready?
Yes. An OpenAPI specification and Postman collection, a sandbox environment and webhook signing documentation are ready. Your partner’s software is tested in the sandbox and then goes live.