Solution: agencies switching from Excel or other software
Your core data is migrated and you switch to TourMAX in 48 hours
For agencies moving from Excel or another agency software. We plan the switch together and migrate your core data for you; migrated old records remain readable on a separate archive screen. You go live within 48 hours of payment confirmation and receipt of your data.
Real screensLegacy system archive screenHow things work today, and what changes with TourMAX
You worry that bookings, customers and notes from your old software will not be fully carried over to the new system.
Customer lists, current account opening balances, hotel and tour definitions and prices are migrated. Migrated past bookings stay in a read-only archive, accessible from the customer card and through search.
The phones keep ringing while you move to a new system; the team gets stuck between two systems.
Your old system keeps running throughout the switch. We set the cutover date together. On launch day, your team starts working with a system that is already fully set up.
It may take your team some time to get used to the new system.
Team training is included in the setup, and each role starts with its own home screen. We provide support on weekdays from 09.00 to 18.00. For support tickets opened in 2026, the average first response time is 15 minutes.
Switching in four steps
We review the data and workflows in your current software. How each type of data will be migrated is set out in a written plan.
Customer lists, current account opening balances, hotel and tour definitions and prices are migrated, using a template or an export file from your previous software. Migration of past booking and transaction records is included in the Professional, Premium and Enterprise plans.
Before launch, we check the migrated records together with your team. Integrations, users and products are prepared, and your team is trained.
TourMAX goes live on the cutover date. If you change your mind within the first 30 days, we refund your license fee and your monthly add-on fees.
Booking and Sales
Bookings migrated from your previous software stay on a read-only archive screen.
Learn more →Customer Management
Migrated customers are added to customer cards; duplicate records are detected and merged.
Learn more →Property Management
Hotel definitions and prices are migrated during setup; new season prices can be entered quickly with the bulk pricing tool.
Learn more →Integrations
Payment, POS and e-invoice connections are activated together during setup.
Learn more →Commonly connected integrations
Setup, training and core data migration are included in every plan. Migration of past booking and transaction records is included in the Professional, Premium and Enterprise plans; on Starter and Standard it is a one-time fee of 10.000 ₺. Standard is recommended for agencies that sell both hotels and tours, and Premium for teams with heavy call center and WhatsApp traffic.
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