Human resources module New
Weekly shift plans, a leave approval queue, personnel records and timesheet summaries inside the sales panel. Agent activity tracking and review forms are managed without buying separate HR software.
Weekly plans by team or by employee; bulk creation and archive.
Leave and sick leave requests; an approval queue filtered to “only staff reporting to me”; leave calendar.
Personnel records; a statutory annual leave entitlement engine.
Timesheets for payroll; overtime calculated above 45 hours per week.
Clock-in and clock-out records; active, idle and break statuses are automatic.
Question-based review forms in eight categories; past reviews.
Workload, distribution and heat map dashboard.
Weekly shifts by team; aligned with call center break rules.
Leave requests land in a queue; the manager approves them and the calendar is updated.
Timesheet summaries are ready for payroll, and review forms for performance meetings.
Items marked as add-ons can be added separately to lower plans. See the comparison of all plans and add-on prices on the pricing page.
PBX inside the CRM: when the phone rings, the customer card opens
From Premium upward; add-on for lower plansBase decisions on numbers: dashboard, reports, site analytics
All plansEvery customer on one card: calls, messages, bookings, payments
All plans