Solution: agencies switching from Excel or other software
For agencies that want to switch without losing years of booking, customer and property records. We plan the switch and migrate the data ourselves; old records remain accessible on a separate archive screen. A fresh setup is completed in 24 hours, and a switch from your current software in 48 hours.
What if bookings, customers and notes from the old software are not fully carried over to the new system?
Booking, customer, call and property data is migrated; old bookings stay in a read-only archive, reachable from the customer card and through search.
The phones keep ringing while you move to a new system; the team gets stuck between two systems.
Your old system keeps running throughout the switch; the cutover date is agreed together, and on launch day your team steps into a system that is already set up.
Every software change means weeks of lost productivity.
Team training is included in the setup; role-based home screens, an easy-to-learn interface and support tickets answered within 15 minutes.
We review the data and workflows in your current software; how each type of data will be migrated is set out in a written plan.
Booking, customer, call and property data is migrated; if there is no ready-made import, we build one specifically for your switch. No manual re-entry.
We check the migrated data together; integrations, users and products are prepared, and your team is trained.
TourMAX goes live on the cutover date, and the old system is archived. If you change your mind within the first 30 days, the license fee is refunded.
Bookings migrated from the old software, in a read-only archive.
All plansCustomer cards, migrated cleanly with duplicate merging.
All plansContracts and prices are migrated during setup; with the bulk pricing tool, a new season is ready in minutes.
All plansBank, e-invoice and supplier connections are activated together during setup.
More than 80 ready-made connectionsSetup, data migration and team training are included in every plan. Standard is recommended for agencies that sell both hotels and tours, and Premium for teams with heavy call center and WhatsApp traffic.
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